Did We Pack (“we”) is a trip-readiness app. This policy describes the information the iOS app and this website collect, and how it is used. Accounts are for adults. Travelers on a trip are packing profiles, not child logins, and we do not collect ages.
Information you provide
- Account. Email address and password or magic-link sign-in, stored with our auth provider (Supabase).
- Trip data. Trip titles, places, dates, times, packing and checkout items, activities, recap notes, and traveler names you enter.
- Documents and medical cards. Photos or files you attach, plus optional allergy, medication, and emergency-contact notes. This is visible to members of that trip.
- Imported itineraries. If you use Plus to snap or upload a hotel, flight, or car reservation, that file is sent to our parse service to fill the trip, then stored on the trip as a document for members.
- Invites. Invite tokens and optional recipient email if you type one when sharing.
Information collected automatically
- Push tokens. If you enable notifications, a device token is stored so we can send trip reminders.
- Location (optional). Used on-device to search places and estimate distances. We do not run a background location tracker.
- Diagnostics. If crash reporting is enabled, Sentry may receive crash logs to help us fix bugs. This is not used for advertising.
- This website. Standard host logs (IP address, browser) from Netlify when you visit these pages. We do not run marketing pixels on this site.
How we use information
To run the app: sign you in, store your trips, sync lists with people you invite, send the reminders you enable, and improve reliability. We do not sell personal information or use it for third-party ads.
Sharing
Trip members and viewers you invite can see that trip’s lists, documents, and medical cards. Service providers that host the product (currently Supabase for data/auth, Expo for push, Netlify for this website, RevenueCat for Plus entitlement status, and Apple for App Store distribution and subscriptions) process data only to provide those services. Apple is the merchant of record for Plus.
Retention and your choices
You can edit or delete trip data in the app. You can sign out, disable notifications, or delete your account in Settings, which removes the account and trips you own. Offline copies on a device are removed when you delete the app or clear app data.
Children
Did We Pack is not directed at children. We do not offer child accounts. If you add a child’s name as a traveler profile, that is organizational packing data you control, not a login for that child.
Contact
Privacy questions: Support or hello@didwepack.com once that mailbox is live.